常见问题/联系客服/公众号二维码

This commit is contained in:
kk
2026-04-29 18:14:09 +08:00
parent 8a4cba7769
commit 4ed63675a4
4 changed files with 265 additions and 12 deletions
+7
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@@ -11,6 +11,13 @@
"style": { "style": {
"navigationStyle": "custom" "navigationStyle": "custom"
} }
},
{
"path": "pages/faq/faq",
"style": {
"navigationStyle": "custom",
"navigationBarTitleText": "常见问题"
}
} }
], ],
"globalStyle": { "globalStyle": {
+172
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@@ -0,0 +1,172 @@
<template>
<view class="faq-page">
<!-- 问题列表 -->
<scroll-view class="faq-scroll" scroll-y>
<view class="faq-list">
<view
class="faq-item"
v-for="(item, index) in faqList"
:key="index"
>
<!-- 问题标题点击展开/收起 -->
<view class="faq-question" @click="toggleItem(index)">
<text class="q-text">{{ item.question }}</text>
<text class="q-arrow" :class="{ expanded: item.expanded }"></text>
</view>
<!-- 答案内容展开时显示 -->
<view class="faq-answer" v-if="item.expanded">
<text class="a-text">{{ item.answer }}</text>
</view>
</view>
</view>
<view class="bottom-spacer"></view>
</scroll-view>
<!-- 底部左右箭头导航条 -->
<page-nav-bar
:hasPrev="true"
:hasNext="false"
@prev="handleNavPrev"
@next="handleNavNext"
/>
</view>
</template>
<script>
import PageNavBar from '@/components/page-nav-bar/page-nav-bar.vue';
export default {
components: { PageNavBar },
data() {
return {
faqList: [
{
question: '如何购买商品?',
answer: '在首页浏览商品,点击商品卡片选择商品,确认后即可完成购买。支持微信支付和支付宝支付。',
expanded: false
},
{
question: '如何开门取货?',
answer: '下单成功后,点击首页底部中间的"开门"按钮,柜门会自动打开,取出商品后关闭柜门即可。',
expanded: false
},
{
question: '商品质量问题怎么办?',
answer: '如发现商品有质量问题,请在24小时内通过"联系客服"反馈,我们会为您办理退款或换货。',
expanded: false
},
{
question: '如何查看订单?',
answer: '进入"我的"页面,点击"我的订单"可查看所有订单记录,包括待付款、已完成、已退款等状态。',
expanded: false
},
{
question: '忘记密码怎么办?',
answer: '在登录页面点击"忘记密码",输入注册手机号,通过短信验证码即可重置密码。',
expanded: false
},
{
question: '如何修改收货地址?',
answer: '进入"我的"页面,点击"收货地址",可以新增、编辑或删除收货地址信息。',
expanded: false
},
{
question: '支持哪些支付方式?',
answer: '目前支持微信支付、支付宝支付两种方式,后续将开通更多支付渠道。',
expanded: false
},
{
question: '退款多久到账?',
answer: '退款申请审核通过后,微信支付1-3个工作日到账,支付宝1-5个工作日到账,具体以银行处理时间为准。',
expanded: false
}
]
};
},
methods: {
toggleItem(index) {
this.faqList[index].expanded = !this.faqList[index].expanded;
},
handleNavPrev() {
uni.navigateBack({ fail: () => { uni.switchTab({ url: '/pages/index/index' }); } });
},
handleNavNext() {
uni.showToast({ title: '暂无下一页', icon: 'none' });
}
}
};
</script>
<style scoped>
page { height: 100%; background-color: #f5f5f5; }
.faq-page {
display: flex;
flex-direction: column;
height: 100vh;
background-color: #f5f5f5;
}
/* 滚动区域 */
.faq-scroll {
flex: 1;
height: 0;
}
/* 问题列表 */
.faq-list {
padding: 16rpx;
}
.faq-item {
background: #fff;
border-radius: 12rpx;
margin-bottom: 16rpx;
overflow: hidden;
}
/* 问题标题 */
.faq-question {
display: flex;
align-items: center;
justify-content: space-between;
padding: 28rpx 24rpx;
}
.q-text {
font-size: 30rpx;
font-weight: bold;
color: #333;
flex: 1;
line-height: 1.4;
}
.q-arrow {
font-size: 32rpx;
color: #999;
transition: transform 0.25s;
flex-shrink: 0;
margin-left: 12rpx;
}
.q-arrow.expanded {
transform: rotate(90deg);
}
/* 答案 */
.faq-answer {
margin: 0 24rpx 24rpx;
padding: 24rpx;
background: #f8f9fc;
border-radius: 10rpx;
}
.a-text {
font-size: 27rpx;
color: #666;
line-height: 1.7;
}
/* 底部占位 */
.bottom-spacer {
height: 120rpx;
}
</style>
+85 -11
View File
@@ -55,7 +55,7 @@
</view> </view>
</view> </view>
<!-- 菜单列表顶部 --> <!-- 菜单列表 -->
<view class="content-area"> <view class="content-area">
<view class="menu-list"> <view class="menu-list">
<view class="menu-item" v-for="(item, index) in menuList" :key="index" @click="handleMenuClick(item)"> <view class="menu-item" v-for="(item, index) in menuList" :key="index" @click="handleMenuClick(item)">
@@ -72,6 +72,16 @@
@prev="handleNavPrev" @prev="handleNavPrev"
@next="handleNavNext" @next="handleNavNext"
/> />
<!-- 公众号二维码弹窗 -->
<view v-if="showQrcodePopup" class="qrcode-popup-mask" @click="showQrcodePopup = false">
<view class="qrcode-popup-content" @click.stop>
<view class="qrcode-popup-title">关注公众号</view>
<image class="qrcode-img" src="/static/qrcode.png" mode="aspectFit" />
<view class="qrcode-popup-tip">扫码关注获取更多优惠信息</view>
<view class="qrcode-popup-close" @click="showQrcodePopup = false">关闭</view>
</view>
</view>
</view> </view>
</view> </view>
</template> </template>
@@ -84,8 +94,7 @@ export default {
data() { data() {
return { return {
currentTab: 'home', currentTab: 'home',
contentHeight: 0, showQrcodePopup: false,
areaHeight: 0,
productList: [ productList: [
{ name: '君乐宝450ml悦鲜活', price: '0.01', image: '/static/c1.png' }, { name: '君乐宝450ml悦鲜活', price: '0.01', image: '/static/c1.png' },
{ name: '白红(0.0.0.0-9.9.9', price: '0.06', image: '/static/c2.png' }, { name: '白红(0.0.0.0-9.9.9', price: '0.06', image: '/static/c2.png' },
@@ -100,11 +109,15 @@ export default {
{ name: '乐事薯片原味75g', price: '7.50', image: '/static/c6.png' } { name: '乐事薯片原味75g', price: '7.50', image: '/static/c6.png' }
], ],
userInfo: { nickname: '张三', phone: '13812345678' }, userInfo: { nickname: '张三', phone: '13812345678' },
// 菜单:我的订单、常见问题、联系客服、公众号信息
menuList: [ menuList: [
{ title: '我的订单', page: '/pages/order/order' }, { title: '我的订单', action: 'order' },
{ title: '收货地址', page: '/pages/address/address' }, { title: '常见问题', action: 'faq' },
{ title: '常见问题', page: '/pages/faq/faq' } { title: '联系客服', action: 'call' },
] { title: '公众号信息', action: 'qrcode' }
],
// 客服电话
servicePhone: '13264706088'
}; };
}, },
computed: { computed: {
@@ -113,15 +126,30 @@ export default {
return p ? p.substring(0,3) + '****' + p.substring(7) : ''; return p ? p.substring(0,3) + '****' + p.substring(7) : '';
} }
}, },
mounted() {},
methods: { methods: {
switchTab(tab) { this.currentTab = tab; }, switchTab(tab) { this.currentTab = tab; },
handleOpenDoor() { handleOpenDoor() {
uni.showModal({ title: '开门', content: '确认打开柜门?', success: r => r.confirm && uni.showToast({title:'柜门已打开', icon:'success'}) }); uni.showModal({ title: '开门', content: '确认打开柜门?', success: r => r.confirm && uni.showToast({title:'柜门已打开', icon:'success'}) });
}, },
handleMenuClick(item) { handleMenuClick(item) {
if (item.page) { switch (item.action) {
uni.showToast({title:'功能开发中', icon:'none'}); case 'order':
uni.showToast({ title: '订单功能开发中', icon: 'none' });
break;
case 'faq':
uni.navigateTo({ url: '/pages/faq/faq' });
break;
case 'call':
// 拨打电话
uni.makePhoneCall({
phoneNumber: this.servicePhone,
fail: () => {}
});
break;
case 'qrcode':
// 显示公众号二维码弹窗
this.showQrcodePopup = true;
break;
} }
}, },
handleNavPrev() { handleNavPrev() {
@@ -149,7 +177,7 @@ page { height: 100%; background-color: #fff; }
.product-name { font-size: 24rpx; color: #333; padding: 10rpx 8rpx 6rpx; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; } .product-name { font-size: 24rpx; color: #333; padding: 10rpx 8rpx 6rpx; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.product-price { font-size: 30rpx; font-weight: bold; color: #e4393c; padding: 0 8rpx 16rpx; } .product-price { font-size: 30rpx; font-weight: bold; color: #e4393c; padding: 0 8rpx 16rpx; }
/* 底部占位:给tab-bar和开门按钮留出空间 */ /* 底部占位 */
.bottom-spacer { height: 160rpx; } .bottom-spacer { height: 160rpx; }
/* 底部导航栏 */ /* 底部导航栏 */
@@ -175,4 +203,50 @@ page { height: 100%; background-color: #fff; }
.menu-item:last-child { border-bottom: none; } .menu-item:last-child { border-bottom: none; }
.menu-text { font-size: 30rpx; color: #333; } .menu-text { font-size: 30rpx; color: #333; }
.menu-arrow { font-size: 28rpx; color: #ccc; } .menu-arrow { font-size: 28rpx; color: #ccc; }
/* ====== 公众号二维码弹窗 ====== */
.qrcode-popup-mask {
position: fixed;
top: 0;
left: 0;
right: 0;
bottom: 0;
background: rgba(0, 0, 0, 0.55);
z-index: 2000;
display: flex;
align-items: center;
justify-content: center;
}
.qrcode-popup-content {
width: 560rpx;
background: #fff;
border-radius: 20rpx;
padding: 48rpx 40rpx;
display: flex;
flex-direction: column;
align-items: center;
}
.qrcode-popup-title {
font-size: 34rpx;
font-weight: bold;
color: #333;
margin-bottom: 32rpx;
}
.qrcode-img {
width: 400rpx;
height: 400rpx;
margin-bottom: 24rpx;
}
.qrcode-popup-tip {
font-size: 26rpx;
color: #999;
margin-bottom: 32rpx;
}
.qrcode-popup-close {
font-size: 28rpx;
color: #2979ff;
padding: 16rpx 60rpx;
border: 2rpx solid #2979ff;
border-radius: 40rpx;
}
</style> </style>
+1 -1
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@@ -78,7 +78,7 @@ export default {
} else if (item.action === 'contact') { } else if (item.action === 'contact') {
uni.showModal({ uni.showModal({
title: '联系客服', title: '联系客服',
content: '客服电话:400-123-4567', content: '客服电话:13264706088',
showCancel: false showCancel: false
}); });
} }